Legal

Privacy Policy

Last updated:

Your privacy matters to us. This policy explains what data we collect, how we use it, and the controls you have over it.

1

Information we collect

We collect account details, profile information, content you submit, transaction data, and technical data needed to operate and secure the platform. This includes device information, IP addresses, and usage patterns to ensure a safe and reliable experience.

2

How we use information

We use your information to provide services, personalise experiences, process transactions, improve safety, communicate important updates, and comply with legal obligations. We do not use your data to build advertising profiles or sell it to third parties.

3

Codici di verifica e notifiche

Quando ti registri o accedi, per impostazione predefinita ti inviamo i codici di verifica via email. Li inviamo via SMS solo nei paesi in cui un amministratore ha attivato l’invio tramite SMS.

Quando un’associazione chiede di collegarsi a una community, gli amministratori di quella community ricevono una notifica nell’app e via email. Quando la community accetta o rifiuta la richiesta, gli amministratori dell’associazione ricevono una notifica allo stesso modo.

4

Sharing of information

We do not sell personal data. We may share data with service providers, payment processors, and legal authorities where required to deliver services or meet legal requirements. All third-party providers are bound by data processing agreements.

5

Chi può trovarti

Puoi nasconderti dai risultati di ricerca con l’impostazione “Mostrami nei risultati di ricerca” nelle Impostazioni. Finché è disattivata, le altre persone non ti trovano quando cercano o selezionano persone nell’app, e non vieni suggerito in “Persone che potresti conoscere”. Chi ha un link diretto al tuo profilo può comunque aprirlo, e gli amministratori della piattaforma possono comunque trovare il tuo account.

6

Data retention

We retain personal data for as long as needed to provide services, resolve disputes, and comply with legal and operational requirements. When you delete your account, we remove your personal data within 30 days except where required by law.

7

Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to withdraw consent at any time. Submit requests via your account settings or by contacting us.

8

Security

We use administrative, technical, and organisational controls to protect your data, including encryption in transit and at rest. No system is fully immune to risk, but we continuously improve our safeguards and respond promptly to any incidents.

9

Cookies and tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the platform is used. You can control non-essential cookies through your browser settings or our cookie preferences panel.

10

Contact

For privacy requests or questions, contact privacy@diaspoplug.com.