Legal
Privacy Policy
Last updated:
Your privacy matters to us. This policy explains what data we collect, how we use it, and the controls you have over it.
Information we collect
We collect account details, profile information, content you submit, transaction data, and technical data needed to operate and secure the platform. This includes device information, IP addresses, and usage patterns to ensure a safe and reliable experience.
How we use information
We use your information to provide services, personalise experiences, process transactions, improve safety, communicate important updates, and comply with legal obligations. We do not use your data to build advertising profiles or sell it to third parties.
Data retention
We retain personal data for as long as needed to provide services, resolve disputes, and comply with legal and operational requirements. When you delete your account, we remove your personal data within 30 days except where required by law.
Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. You may also have the right to data portability and to withdraw consent at any time. Submit requests via your account settings or by contacting us.
Security
We use administrative, technical, and organisational controls to protect your data, including encryption in transit and at rest. No system is fully immune to risk, but we continuously improve our safeguards and respond promptly to any incidents.
Contact
For privacy requests or questions, contact privacy@diaspoplug.com.